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Terms and conditions

CONTENT:

A. GENERAL

B. TERMINOLOGY

C. LICENSE

D. ACCOUNT

E. RESPONSIBLE GAMBLING AND PROTECTION OF MINORS

F. PROMOTIONS AND MARKETING

A. GENERAL

1. The Company, Rozert NV (hereinafter “the Company”), a company incorporated under the laws of Curacao, with address at: Zuikertuintjeweg Z/N (Zuikertuin Tower), Curacao offers sports betting, casino, live casino and virtual sports for use with real money.

2. These General Terms and Conditions, the relevant product rules (sports betting, casino, live casino and virtual sports), the Privacy Policy, Cookies Policy, as well as the applicable terms for promotions, special offers and bonuses, as per amended from time to time ("Agreement") constitute an instrument governing relations between Rozert NV and the Customer, including the fulfillment of the Customer's orders regarding placing bets, charging and withdrawing funds from the Customer's account and regulating dispute situations. The conclusion of this Agreement is associated with the opening of a Customer account (also referred to as a “Personal Account”) that allows the Customer to carry out transactions with the Company. The Agreement is considered concluded from the moment the Company opens an account for the Customer.

3. Accordingly, players wishing to make use of any Company product initiate a Contract with the Company by opening an account and accepting the validity and enforceability of this Contract. Therefore, whenever a player places a bet or participates in any game, he accepts the validity and applicability of the terms of this Agreement, including the relevant product rules, our Privacy and Cookies Policy and the applicable bonus conditions. Registration is carried out by clicking the 'Register Now' button on the Company's website (hereinafter “Website”) and following the step-by-step instructions.

4. Please note that the Company may need to change the terms of the Agreement, partially or completely, from time to time and that, for regulatory and commercial reasons, it reserves the right to do so. In this case, any changes to the terms of the Agreement will be notified to players on the Site, and customers will be informed of the date on which the terms are changed on the Site. If a customer continues to play on the Site after the changed terms have been applied, they will be deemed to have accepted these new terms. If any material changes to the terms of the Agreement are proposed by the Company and have an adverse effect on customers, the Company will ask customers to accept the changes before they can continue to bet and play. The Company reserves the right to suspend the provision of its services or close the account of any customer who does not accept the changes to the terms of the Agreement or who is violating the terms.

5. By accepting the terms of this Agreement, the Customer confirms its consent to the processing of all personal data disclosed to the Company so that it complies with the requirements of the law and this Agreement. Consent to the processing of personal data includes consent to the collection, systematization, accumulation, storage, specification (updating or changing), use, depersonalization, blocking, destruction and distribution (transfer) of such personal data to third parties for the execution of this Contract, such as financial organizations that take measures to ensure compliance with laws combating the legalization of proceeds of crime and the financing of terrorism, licensing authorities or state bodies at their request.

6. The storage of personal data provided by the Customer is carried out for the period of use of the Site by the Customer, but not less than the period established by the laws applicable to the Customer regarding gambling or other regulations. Consent to the processing of personal data may be revoked by sending an appropriate written request, except in cases where existing legislation prevents such revocation.

7. Betmaster is operated under the following companies according to user registration location: Rozert NV, a company operating under the laws of Curaçao, under the authority of Curaçao Gaming with license number: 365/JAZ; BM Solutions Ltd, a company incorporated in Malta, operating under the authorities of the Revenue Commissioners of Ireland with license number 1018081 floor, Office 301, 3025, Limassol, Cyprus, operates exclusively as a payment intermediary

7.1 By placing your bet and/or participating in a game, the CONTRACTING PARTY confirms that they have reached the age of 18 or the age they must have reached in accordance with the laws governing betting/gambling that apply to them. Regardless of national regulations regarding legal age, the Company does not accept any Client under the age of 18, the minimum age required. Any Customer using the Company's services, who is found to be a minor, will have all earnings forfeited and their account with the Company will be blocked immediately. Any deposits made by such Customer will be refunded to a bank account nominated by the Customer and which the Customer can prove to be its own, unless such breach of the Agreement has been repeated and the Customer has, on several occasions, used falsified data or documents in breach of the Agreement, and registered several times as a Customer and/or played on the Company's website using different Personal Accounts. In this case, the Customer's deposits will not be refunded and information about the Customer will be communicated to the competent authorities.

8. It is up to each Customer to ensure that no applicable laws or regulations are being violated when using the Company's services. The Company assumes no responsibility for Customers who do not comply with applicable national or international legal requirements.

9. The Company has the right to deny registration on the Site to a Customer who is located in Prohibited or Restricted Territories (non-comprehensive list) or in any other country with a similar legal concept.

10. The Company selects Clients and potential Clients to, among other things, determine whether or not they are politically exposed persons (“PEP”) or subject to any international sanctions. These checks are carried out using state-of-the-art systems with access to worldwide PEP data. The Company reserves the right to block or close PEP Personal Accounts if it deems it necessary to comply with its Customer acceptance and risk policies.

11. The Company will determine on an individual basis whether or not to accept Bets (as defined in clause B) from a particular particular individual.

12. The Company may cancel transactions with Customers who:

12.1. are minors;

12.2. are participants in Sports Events (including, but not limited to, sportspeople, coaches, judges, beneficiaries and club directors or other people who may influence these Sports Events) or act on their behalf;

12.3. are subject to restrictions by applicable sporting authorities;

12.3.1. the personal information of the individual concerned will be passed on to the relevant sporting authorities and the relevant individuals may subsequently be sanctioned by such sporting authorities;

12.4. if it is determined that one of the betting participants has several gaming accounts under the same brand operated by the Company (multiple registration), with the exception of cases approved by the Company;

12.5. does not comply with the established regulations or provisions of the Agreement or is in violation of the Agreement;

12.6. are located in the Prohibited or Restricted Territories (non-comprehensive list) or in any other country with conceptual laws (hereinafter the Restricted Territories);

12.7. violate any applicable statutory requirements;

12.8. Company employees and their immediate families are prohibited from participating in the company's betting offers, promotions, special offers or bonuses.

13. By accepting the terms of this Agreement, the player confirms that his interest in Betting and/or casino games is of a personal nature and that he is using the Company's website for personal entertainment only. The Company may block or close accounts of individuals who are using the Site for any commercial purpose.

14. The Company does not guarantee the constant availability and functionality of all or any products offered. The Company cannot be held responsible and shall be exempt from liability to the Customer for any damages, losses, costs, loss of profits or any other disadvantage which a Customer may incur in connection with any disconnection or unavailability of any of the products offered by the Company for any reason .

15. The Company reserves the right to restrict access to any of the specific sections, specific sport of the Site or in its sole and absolute discretion.

16. All dates and times indicated are based on Brasília Time (GMT-3), unless otherwise stipulated.

17. The means of communication between the Company and the Customer will be:

17.1. Local, via the website.

17.2. Email;

17.3. Live chat.

17.4. Any message sent to the Customer will be considered received:

17.4.1. Within 1 hour after publication on the Site;

17.4.2. Within 1 business day after sending by email;

17.4.3. Immediately after being sent using Live Chat;

17.5. The Customer acknowledges and agrees that the Company may communicate with the Customer using the information and details provided by the Customer at the time of registration on the Site or updated subsequently based on the information provided by the Customer.

17.6. The Company may choose to use machine translation services if the Customer does not use the English language or if the Company does not have employees who know the language the Customer uses to communicate with the Company. Such machine translation notice will be provided to Customer in Live Chat at the beginning of the communication and will not be repeated. No machine translation service offers a 100% accurate translation. Therefore, context may be missing, words may be incorrect, sentences may be misinterpreted. In this case, the Company is not responsible for communication failures resulting from automatic translation, as the choice to use the specific language was made by the Customer.

17.7. The Customer may not use abusive or offensive language during communication. If the Customer uses such aggression, the Company may block the Customer's use of the Site, stop reading the Customer's communication and block the Customer's communication or stop recognizing and reacting to the Customer's communication until further notice. The purpose of these measures is to provide the Company's customer service personnel with a safe working environment, restore human behavior and fair treatment. No verbal abuse or threat of physical abuse from Customers will be tolerated for such behavior. The Company assumes no responsibility for failing to react or notify the Customer's request for activation of responsible gaming features between abusive and offensive communication. The Customer can lock themselves out of the gambling section using the responsible gambling features offered on the website via this link https://Betmaster.bet/en/responsible-gambling or by clicking on "Gaming Responsibly" in the footer of the website. For these settings to be used, the Customer must be logged in.

18. The terms of the Agreement are published on the Internet in several languages, reflecting the same principles. In the event of any conflicting foreign language version of these terms, the English version will prevail.

19. The Contract will be governed by the Laws of Curacao. The parties agree that any dispute, controversy or claim arising out of or in connection with the Agreement, or the breach, termination or invalidity thereof, is subject to the exclusive jurisdiction of the Joint Courts of Justice of Aruba, Curaçao, Saint Martin, and Bonaire, Saint Eustatius and Saba.

B. TERMINOLOGY

These terms have the same meaning even if used without capital letters throughout the Agreement.

C. LICENSE

1. Rozert NV, registered in Curacao under company number 125641, registered business address at Zuikertuintjeweg Z/N (Zuikertuin Tower), Curacao, postal address: Zuikertuintjeweg Z/N (Zuikertuin Tower), Curacao, is the holder of a Gaming Service number 356/JAZ, issued by Curaçao eGaming. Under this license, Rozert NV provides casino games, live casino games and virtual sports and sports betting.

2. The company's trademark is owned by Rozert Ltd, (company number: HE347217, registered office at: Agias Fylaxeos & Christoforou Perraivou, 2 KALIA COURT, 4th floor, Flat/Office 301, 3025, Limassol, Cyprus). Rozert NV and Rozert Ltd belong to the same group of companies. Rozert Ltd has granted Rozert NV a license to use the company's trademark.

3. Curacao eGaming is the regulatory body responsible for overseeing the operations of Rozert NV at https://Betmaster.bet.

D. ACCOUNT

1. Each player who wants to have access to the services and products offered by the Company must personally open an Account with the Company (“Personal Account”). For registration, players must provide their correct personal and contact details, i.e. first and last name, gender, address, contact email, mobile number (if required) and date of birth. In certain cases, players may also be asked to submit other unique identifiers, such as an identity code or social security number, in order to simplify registration. After opening a Personal Account, the player can deposit and use the deposited amount to bet on sports or play casino, live casino and virtual sports.

2. Only individuals can open a Personal Account with the Company. The Company does not allow legal entities to open and maintain Personal Accounts. If any legal entity (e.g. company, foundation, partnership, association or otherwise) has opened a Personal Account, the Company may void all winnings and return any account balance to a valid bank account in the name of the person who opened the account .

3. You represent and warrant that:

3.1 You have carefully read and understood all provisions of this Agreement and other documents published on the Website;

3.2 You are over 18 years of age or the legal gambling age in the respective jurisdiction, whichever is greater;

3.3 You are not restricted by limited legal capacity;

3.4 You are not acting on behalf of another party;

3.5 You are not a compulsive gambler;

3.6 You have not added yourself to the list that sets gambling restrictions for you as an individual;

3.7 Only you have access to and are using the Personal Account;

3.8 You have provided all necessary, accurate and truthful information and materials at the Company's request;

3.9 You are not depositing money from criminal and/or other unauthorized activities into your Personal Account;

3.10 You are not carrying out criminal activities directly or indirectly in relation to your Personal Account;

3.11 You will inform the Company immediately if you are or become a politically exposed person (PEP) and agree to undergo enhanced due diligence procedures by the Company;

3.12 You are not a participant in the Matches for the Events on which you place Bets as defined in the product rules;

3.13 You accept that you are responsible at all times for ensuring the legality of using or registering for the Company services in the country or region where you are located. If you live or reside in a country where remote gaming is prohibited, you are not permitted to use the Company's services or VPN or use any other technical measures to bypass any blocks on your location installed by the Company to use the Company's services.

4. The Company will, in accordance with applicable laws and regulations, request the player to present documents as proof of identity for a security identity check at any time and in any case upon cumulative deposits of CAD $2,000 (or prorated in current currency) based on a continuous period of one hundred and eighty (180) days. The Company reserves the right to withhold any funds and/or winnings until the requested documents are submitted. The player will be asked to present one or more documents such as a copy of a valid identity document issued by the competent authority of a recognized state/country, e.g. passport, personal identity card, driver's license, utility bill ( e.g. gas, electricity), a rental agreement or a copy of bank receipts, account statements, etc.

5. In addition, the Company may request a video verification if, in its sole discretion, it deems it necessary to fulfill its duties under the regulation or its policies.

6. The Customer will individually bear the obligations to pay fees imposed by financial institutions, taxes or other mandatory payments, unless otherwise provided for in this Agreement.

7. Once a player opens his Personal Account, funds can be deposited and credited to this same account. As long as there is a positive balance in the player's Personal Account, he can deduct bets in the casino and/or live casino. Winnings obtained from sports betting, casino, live casino and virtual sports are credited directly to the player's personal account. All winnings credited to the Personal Account can be used immediately to place other Bets.

8. Any deposits and payments incurred by a player can only be made into their own personal account or their own payment account. As a general rule, third-party payments, as well as withdrawals to third-party payment accounts, will not be processed. Any deposit or payment of funds will be governed by the terms of this Agreement, including the specific rules applicable to the respective product and any additional terms and conditions that may apply to promotions, special offers and bonuses.

9. When opening a Personal Account, the player will also select their preferred currency. The currency selected for the initial opening of the Personal Account cannot be changed. If players deposit funds in currencies other than their Personal Account currency, their deposits will be converted into their Personal Account currency at the current exchange rate.

10. Any and all personal information provided by a player to the Company must be correct and complete. The player undertakes to notify the Company without delay, no later than 5 days from any actual change in the Customer's personal information about the change providing all complete and accurate information to the Company. The Company reserves the right to cancel any bets as well as winnings, block betting accounts, exclude the player from participating in other games, withhold payments to the player and report the player to the responsible authorities if any information provided to the Company by the player turns out to be become or be incorrect or incomplete. The player is responsible for any damages and costs arising from false or misleading information. If any deliberately false or misleading information is provided, any and all transactions in the Personal Account will be declared invalid.

11. The Company operates under the assumption that each person who logs into the system with the correct username and password combination is, in fact, the rightful holder of the Personal Account. In particular, it is not permitted to make any operations through the account of third parties, on the personal accounts of third parties, forming player syndicates or in conspiracy with third parties using a front person. The Company reserves the right to close Personal Accounts, cancel transactions and withhold payment of funds if the player has made his account available to third parties, makes transactions in the name or on behalf of third parties, jointly with third parties, in groups/syndicates of players using “front men”, or using unauthorized software tools, or in violation of other provisions of the Agreement and/or applicable laws and regulations. The Company reserves the right to close any Personal Account of players at any time without giving any prior reason.

12. Each player can open only one account per site. The use of identical email addresses or telephone numbers across multiple Personal Accounts is prohibited. The player must use an email address or phone number that only they have access to. If any player opens another Personal Account in his own name or in the name of another person or jointly with one or more people after the closure/limitation of his Personal Account for any reason, the Company reserves the right not only to close these accounts, but also, at any time, to cancel any transactions to exclude the player from participating in other games and acquiring any free money credited. The Company further reserves the right to cancel any transactions, refuse all payments, exclude a player from placing bets/participating in a game and/or blocking the player's Personal Account if there is justified suspicion of a manipulated event or bet made. , or a suspicion of circumventing the maximum win/bet, using other people, acting as a “front man” for third parties or acting on third party accounts, or the use of unauthorized software tools.

13. If a player tries to open or has opened more than one account per site, all accounts may be blocked or closed. Only one account for each household, device, IP address, financial instrument is allowed. The Company may perform additional security checks to detect multiple accounts.

14. Players are prohibited from selling, transferring, assigning and/or acquiring accounts, balances or claims against the Company to/from other players or third parties.

15. Furthermore, in accordance with the Company's policy for the prevention of money laundering and applicable legal obligations, the Company does not permit the deposit of funds arising from criminal activities, the deposit of funds using a credit card that a player is not authorized to use, knowingly receiving money from such card in any other way, conspiring with a third party to do so, or using a third party's Personal Account for any criminal activity or illegal purpose.

16. The Company notifies all players that the Company cannot provide advice on tax or legal matters. Therefore, the Company cannot be held responsible and shall be held harmless by players for any losses, damages, lost profits, fees, costs and any other disadvantage that a player may incur in connection with the use of the services and products offered by the Company, unless otherwise indicated otherwise, this Agreement and the applicable rules for specific services and products as amended from time to time.

17. For inactive personal accounts, i.e. player accounts that have not registered any logins and/or logouts for a period exceeding 12 consecutive months, the Company reserves the right to charge an inactive account fee of EUR 5.( or proportional in national currency) per month. For all other currencies that may be in use from time to time, the administrative fee is the equivalent of the EUR value mentioned above in accordance with the current exchange rate. The administrative fee will be charged to the player's Personal Account. The first fee for inactive accounts will be deducted on the first day after 12 months of inactivity. All subsequent fees for inactive accounts will be deducted monthly, i.e. on the first day of each consecutive month until the account balance reaches zero. If after deducting these fees the Personal Account balance drops to zero, the Company has the right to close this Personal Account.

18. All registered players will be notified at least 30 days before any fees are incurred that the inactive account fee will be charged to their personal accounts. Inactive account holders can instantly reactivate their accounts by logging in/out or withdrawing funds within the 30-day period without incurring fees. Players who reactivate their account are entitled to a refund of the inactive account fee for the last 3 months.

19. The Company also has the right to close undesirable Personal Accounts for any other reason without giving cause and prior notice, including on the grounds that the player has damaged or is damaging the Company's reputation. If, on the other hand, the player wishes to close his Personal Account, support@Betmaster.bet . Termination of this Agreement will not affect the accrued rights or obligations of the parties existing at termination. If the reason for a player requesting the closure of his account is that player's gambling addiction, the player must notify the Company together with his request to close his Personal Account. When a Personal Account is closed, information relating to the account may be kept for up to 10 (ten) years from the moment the account is closed or for as long as is required or permitted by the respective regulations. Related information includes the player's name, address, telephone, email and account transaction details.

20. If internal inspections carried out by the Company's specialists reveal any signs of illegal actions on the part of the Customer, the Company may cancel all registered Bets, block the Personal Account and conduct a further investigation of such actions, in particular request documents from the Customer , as may be necessary for such investigation. If the investigation proves that the Client has not committed any illegal actions, the Personal Account will be unblocked. In other cases, including, but not limited to, failure to provide or provision of an incomplete package of documents, or other attempts by the CONTRACTOR to impede further investigation, the CONTRACTOR may close the CONTRACTOR's account and appeal to law enforcement authorities. This investigation may take up to 30 business days, in some exceptional cases more than 30 business days.

E. RESPONSIBLE GAMBLING AND PROTECTION OF MINORS

1. When opening a Personal Account and at any time, the player can consult the various responsible gaming tools provided by the Company. Deposit limits can be set daily, weekly or monthly in a Gambling Manager section on the website. Deposit limits may not work if the Customer chooses to use Cryptocurrency or other payment methods as a deposit method. The Customer may request a definitive self-exclusion and reality check. To request an indefinite self-exclusion, the player must contact customer service at support@Betmaster.bet . For further information and assistance, players are encouraged to visit the Company's Responsible Gaming website and/or contact customer service.

2. Before the Customer self-excludes himself from using the Site, he must terminate all open gaming sessions. In this case, the Company also recommends that the Customer delete all applications related to the Company Website from all of the Customer's devices. Self-exclusion takes effect once all outstanding Bets have been settled or canceled and the final Personal Account balance is zero on the respective Site. Within the self-exclusion period, the Customer has the right to request the Company to reopen the Personal Account on the Website. In the above-mentioned circumstances, the Company has the right to refuse to reopen the Personal Account on the Website without providing any justification.

3. If the Customer wants to restrict their gaming for a specific limited period of time, the Customer must submit a request to restrict access to their Personal Account using the Responsible Gaming feature. The request to restrict access to your Personal Account must include the desired restriction period. The minimum restriction period is 1 (one) day. Once the Personal Account has been self-deleted, the Customer will not be able to reactivate their Personal Account under any circumstances until the end of the period chosen under this clause. Once the exclusion period has elapsed, the Customer can return to betting on the Personal Account after contacting the support service and requesting the reactivation of the Personal Account. In this case, the reactivation of the Personal Account will be carried out within 24 hours from the request to the support service.

4. Refunds of unused balance are subject to the rules set out in section H of the Agreement. During the self-exclusion period, the Customer will not be able to carry out any transactions, including payments. Transactions carried out prior to self-exclusion will be considered valid for the Event for which the transactions were carried out. All attempts to open a Personal Account after or during the self-exclusion period will be rejected and the deposit and current Bets will be blocked.

5. If a player wishes to reduce or remove a limit or remove an exclusion, these will come into effect only after no less than twenty-four (24) hours have passed from notification to the Company's customer support service. If a player wishes to remove an indefinite exclusion, such change will only occur 7 days after that player's request has been received by the Company's customer support.

6. The Company retains all records relating to players' exclusion requests and their consequent exclusion for the duration of the self-exclusion period plus an additional period of at least six (6) months from the end of the self-exclusion period.

7. By registering on the website and placing a bet, you confirm that you have reached the age of 18 or the age required for this type of activity as the minimum or upper age limit in the jurisdiction of your location. By clicking "Sign Up Now", you acknowledge that you are confirming that you are 18 years of age or the required age and indicate your acceptance of our terms and conditions.

8. The Company does not allow anyone under the age of 18 or over the age of majority to open a Personal Account or use any of the services that the Company provides. We take our responsibility in this matter extremely seriously. The Company reserves the right to verify the age of any Customer and to exclude Customers from its services if there are doubts regarding the required age. As part of the registration process, individuals are, from time to time, required to provide a copy of the customer's account holder's driver's license to prove that the customer is 18 years of age or older.

9. The Company instructs Customers who have minors living in their household to review the following parental control software links, which may prove to be a useful tool in relation to controlling and restricting the content accessible on the devices they have access to , such as: https://www.netnanny.com/ https://www.cyberpatrol.com/ https://www.cybersitter.com/ https://www.saferinternet.org

10. Also, those who have minors living in their home, please do not save your login details so that anyone using your computer can access or use them. We also advise you not to allow your child to access your identity documents or bank cards without her knowledge.

11. For the purposes of preventing fraud and restricting underage gambling when making payments, including via bank cards or other means of payment, disputing payments from third parties and investigating such cases, the Company may verify all payments. In this case, the Customer must provide, upon request, the following documents:

PLEASE NOTE THAT ANY PERSON UNDER THE AGE OF 18 OR THE REQUIRED AGE IN YOUR HOME JURISDICTION USING THIS SITE WILL HAVE ANY LOST EARNINGS AND MAY ALSO BE REPORTED TO THE POLICE. IF YOU ARE A MINOR AND PLAY ON THIS SITE WITH SOMEONE ELSE'S IDENTITY DOCUMENTS, YOU HAVE COMMITTED A CRIME AND WILL BE REPORTED TO THE POLICE. IF THIS HAPPENS MORE THAN ONCE ALL YOUR WINS AND DEPOSITS WILL BE LOST.

F. PROMOTIONS AND MARKETING

1. Subject to the player's agreement through corresponding account settings, their personal data may be used by the Company for marketing activities across various channels, including mail, email, telephone call and electronic/instant messaging. The use of player personal data for marketing activities may be canceled or restricted to certain communication channels at any time. Players can adjust their account settings or contact our service department via email at support@Betmaster.bet . Due to the nature of the technical workflow involved, updates to respective account settings may take up to 48 hours before they take effect. For additional information about how the Company processes data for marketing purposes, please see the Company's Privacy Policy.

2. Promotional offers may take the form of a competition, incentive (e.g. bonus offer), prize draw, contest or other form of promotion, or a combination of any of these (hereinafter “Promotions”). The form of a specific Promotion will be described in notices communicated by the Company to inform you of each Promotion and/or on the individual related Promotion page on the Site. Each Promotion will be followed by a specific notice.

3. Participation in the Promotion is voluntary. Promotions are at the discretion of the Company. The Company reserves the right to limit posting, accessing or participating in a specific promotion only to Customers who meet specific requirements. The Company has the right to restrict, at its sole discretion, the number of entries for participation in Promotions in which multiple participation is permitted.

4. These Bonus Terms (hereinafter “Bonus Terms”) apply to all Promotions. The Bonus Terms apply in conjunction with any product or Promotion-specific conditions set forth on the individual Promotion website listed on the Site or in Promotion notices (hereinafter “Specific Terms”). These Bonus Terms and the provisions of the Agreement will prevail, but only to the extent necessary to resolve such conflict or inconsistency between the Bonus Terms and the Specific Terms of a particular Promotion. By participating in any Promotion, the Customer accepts these rules and is obliged to follow them.

5. All bonuses and promotional offers are subject to the terms and conditions made available when communicating the bonus offer. Bonuses do not apply to any cryptocurrency deposits. All bonuses and offers relate only to the individual recipient of the promotional communication and can be used only once during a stipulated period of time. Bonuses and offers, such as vouchers, cannot be sold, transferred, assigned or presented as gifts between players and/or third parties. Promotional offers cannot be redeemed for cash, but remain subject to the specific bonus conditions. The Company reserves the unlimited right to claim any bonuses and promotional offers if the player obtains the offer through fraud or dishonest means.

6. The term of each Promotion will be defined in the applicable Specific Terms. Each Promotion will automatically end at the end of its term. If there is no Promotion deadline, such Promotion will end when it is discontinued on the Site. The Company has the right to change, at its discretion, the term of the Promotion at any time during its validity due to the provisions set out in clause 13 of this document.

7. If groups of players acting in collusion or as a syndicate or individual players who register multiple times, set up fictitious accounts or use frontmen attempting to defraud bonus offers, the Company reserves the right to request any bonus payments awarded, cancel any winnings made with these bonus offers, refuse to pay any requested amounts and close accounts. Non-recreational players and player unions do not receive any bonuses. The Company reserves the right to terminate or change a bonus offer at any time.

8. To participate in the Promotions, the Customer must:

8.1. be 18 (eighteen) years old or the legal age in the country of location. Accounts opened by anyone under the age of 18 or over the age of majority in the country of location will be deleted by the Company;

8.2. not be one of the following parties: board member, director, officer, employee, consultant or agent of the Company or any of its subsidiaries, parent or associated companies, any of its service providers or suppliers, board member, director, officer , employee, consultant or agent of any entities connected with any Promotion, or relatives of any foregoing persons. “Relative” shall include spouse, partner, children, siblings and anyone residing in the same location as any previous persons.

8.3. not be a resident of any jurisdiction where it is illegal to participate in promotions and/or win cash prizes;

8.4. participate in any Promotion only once, unless otherwise specified in the related Promotion Specific Terms. Compliance with this condition will be verified by the Company through the following: IP address, email, cookies (if applicable), telephone number, matching paying account, shared computer (computer with public access);

8.5. be resident and/or located in the territories of a particular country as set out in the applicable Specific Terms;

8.6. lawfully use the Site and its services due to this Agreement.

9. The ban does not apply to Promotions in which the Customer is participating at the time of receipt of the respective ban notification, except in cases where the Customer has violated the mandatory requirements for participation in the Promotion. If the CONTRACTOR does not comply with these requirements, the CONTRACTOR has the right to seek the return of any bonus, payment, prize or other advantage, including from that CONTRACTOR's Personal Account. The Company has the right to notify a Customer of its prohibition from participating in Promotions, but does not have to do so.

10. Fraud, multiple accounts, multiple entries, evasion of measures to prevent fraud and/or unauthorized access/entry, participation in violation of the Bonus Terms are prohibited.

11. The Company has the right, at its sole discretion, to disqualify any Customer who has committed fraud or falsified or attempted to falsify the participation process or the progress of any Promotion, or has violated this Agreement, Bonus Terms and/or Specific Terms , or which may, in the Company's reasonable opinion, damage the Company's reputation and the brand or reputation of any company in our group.

12. The Company reserves the right to exclude any Customer from the Promotions or completely hide the Promotions from any Customer.

13. The Company reserves the right to prohibit the use of the Site if it considers that a Customer has attempted to log in using more than one account or has engaged in any fraudulent or illegal activity (including activity that violates domestic laws), regardless of whether the Customer won a prize. The Company reserves the right to close Personal Accounts and refuse to pay bonuses/prizes or other Promotion incentives if the Customer has used multiple entries/accounts.

14. Bonuses can be released in real money or another type of incentive. The Company has the right to control the use of bonuses before the Customer can withdraw an amount from a bonus.

15. Any bonus or reward issued is valid for a period set out in the Specific Terms or in the description of the bonus/prize issued, unless otherwise stated by the Company. In the event of any conflict between the bonus/prize period specified for one and the same bonus/prize in the Specific Terms and the description of the bonus/prize issued, the bonus/prize period set out in the description will prevail. The Company has the right to withdraw from the Customer's Personal Account any remaining/unused bonus/prize, unless otherwise stated in the Specific Terms of each Promotion.

16. All bonuses credited will be accepted unless otherwise stated in the Specific Terms. Once accepted, a bonus will be credited to the relevant Customer's Personal Account.

17. The Company reserves the right to establish, at its sole discretion, any additional limitations and requirements for the release and/or withdrawal of a bonus in the Specific Terms of each Promotion.

18. The Customer may only withdraw any funds from their Personal Account obtained through a bonus/incentive when the Customer complies with the betting restrictions applicable to that bonus/incentive offer.

19. In the event that the CONTRACTOR withdraws funds in relation to which the CONTRACTOR has received or is entitled to receive a bonus, without having complied with any additional limitations and requirements applicable to the release and/or withdrawal of a bonus or general eligibility criteria, the CONTRACTOR will be deprived of the entire bonus and any winnings resulting from this bonus. In this case, the Company will have the right to deduct this amount from the relevant Personal Account.

20. Subject to clause 16 in Section F hereof, unless otherwise stated in the applicable Specific Terms, all real money bonuses will be paid into the account of eligible Customers within the period determined by the Company in its discretion or specified in the Specific Terms of each Promotion.

21. The use of any real money bonus by the CONTRACTOR is subject to analysis by the CONTRACTOR for irregular playing patterns. To ensure fair play and proper use of bonuses, low margin bets, match bets, zero risk bets or hedge bets are considered irregular play when placed to use bonuses. In the event that the Company considers that an irregular gambling pattern has occurred, the Company has the right to prevent the withdrawal of funds into the Personal Account and/or withhold any Customer winnings obtained through the Customer's use of bonuses.

22. In the event that more than one real money bonus or any overpayment is accidentally paid to an eligible Customer, the Company reserves the right, without prejudice to any other rights under the Bonus Terms, to seek a refund of the amount of any additional real money bonus or payment from this Client's Personal Account.

23. To protect against unfair use of bonuses, the Company reserves the right, at its sole discretion, to apply a maximum bet with bonus funds per spin for any valid game and the triggering deposits related to the bonus funds. Any Customer found to be abusing these maximum wagering limits will forfeit the entire bonus, including any remaining bonus funds and any winnings made from it.

24. The Company accepts no liability in relation to the Customer's participation (or inability to participate) in any Promotion, including without limitation any use of (or inability to use) any prize to the fullest extent authorized by law, except that the Company does not exclude its liability for personal injury or death caused by the Company's negligence or fraudulent misrepresentation or any other liability which cannot be limited or excluded by law.

25. If any Promotion cannot be run as planned to include due to technical problems or circumstances beyond our control, the Company will not incur liability and no bonuses, payments or prizes will be awarded.

26. The Company has the right to change, discontinue or terminate any Promotion or any aspect thereof at any time, with or without notice, for any reason, including, without limitation, if there is any printing, production, distribution or any other error in any Promotion Communication or on the Site, or any error in the preparation or conduct of any Promotion that affects the outcome of the Promotion or the number of participants or the value of claims.

27. The Company's decision on any or all matters will be final, and no correspondence will be entered into.

28. Curacao laws apply to all Bonus Terms. Any disputes or conflicts between the Customer and the Company relating to or arising from the Bonus Terms or any Promotion will be dealt with by the courts of Curacao.

29. If these Bonus Terms or any applicable Specific Terms are translated into a language other than English, the English version will prevail where there is any inconsistency.

30. For any questions regarding the Bonus Terms, please contact our support service via live chat or email at support@Betmaster.bet .